Unpinning the Jargon: Why We Need to Say What We Mean
The words hang in the air, thick and shapeless, like old smoke in a poorly ventilated room. “Let’s put a pin in that and align on the go-forward strategy offline.” Across the conference table, a dozen faces nod, a unified, unthinking movement that suggests consensus, but truly masks a collective bewilderment. No one, not a single soul in that room, including the person who uttered the phrase, has any tangible idea of what will happen next, or when, or by whom. The meeting concludes, and we’ve moved nothing forward. Only the clock has, by a full 46 minutes.
Lost in unproductive meeting time.
This isn’t just about corporate speak being annoying; it’s a deliberate act of obfuscation, a linguistic fog designed to obscure accountability. It’s not a bug in our communication system; it’s a feature. When you demand a “synergistic, cross-functional ideation sprint” instead of “let’s get a few people from different teams to brainstorm solutions next Tuesday,” you’re not elevating the conversation; you’re burying it under a mound of linguistic fluff. And for what? To ensure that when things inevitably don’t work out, no one can point a finger directly. The blame dissolves into the very vagueness of the initial directive, a convenient mist that shields everyone involved.
I used to think it was just laziness, a reliance on phrases heard from leadership seminars and LinkedIn posts. I’d even used some myself, back in the early days, desperate to sound like I belonged, like I was ‘in the know.’ And I’m not proud of it. The truth is, sometimes it’s easier to say “let’s leverage our core competencies” than to admit you don’t have a clear plan for your team’s strengths. It’s a confession, and one I think many of us could make. It felt like I was speaking the language of success, but I was really just speaking the language of ambiguity, joining the chorus of the cautious.
The Eroding Cost of Linguistic Cowardice
But the cost of this linguistic cowardice is far greater than a few eye-rolls. It erodes trust, not just between management and staff, but laterally, between colleagues. If I can’t rely on your words to mean what they say, if I constantly have to translate corporate platitudes into actionable items, then our entire foundation begins to crack. This isn’t just about efficiency; it’s about the very fabric of how we interact. When we can’t speak plainly to each other, it suggests a deeper fracture-a culture too fragile for directness, too fearful of mistakes to embrace clarity.
Eroded Trust
Cracked Foundation
Lost Clarity
Think about Mia K.-H., a seed analyst I met once. Her work involved deciphering life itself, predicting growth from tiny, inert particles. She once told me a story about a mislabeled batch of heirloom tomato seeds. A single character on a handwritten tag, smudged just so, meant the difference between a determinate bush variety and an indeterminate vining one. A difference that dictated an entire season’s planting strategy, the kind of trellising, the spacing, the expected yield. Her company’s reputation hinged on absolute, unambiguous clarity. A mistake in seed identification, even a minor one, could cost a farmer $7,846 in lost crops and labor. Her world left no room for “let’s align on the go-forward varietal strategy offline.” Precision wasn’t a suggestion; it was survival.
Potential farmer loss due to unclear communication.
And yet, in our offices, where the stakes are often equally high, if not higher for careers and company futures, we drown ourselves in this verbal sludge. We talk about “circling back” instead of stating, “I need an update by 3 PM Tuesday.” We ask for “action items” when we really mean, “Who is doing what, by when?” It’s as if we’ve collectively agreed to speak a coded language, a secret handshake that only serves to create distance rather than foster connection. We’re losing the ability to simply say what we mean, to call a spade a spade, to ask for help without couching it in six layers of corporate-speak.
This isn’t about being rude or insensitive; it’s about being effective. It’s about respecting other people’s time and intelligence. When you wrap a simple request in a complex phrase, you’re not just wasting time; you’re subtly implying that the other person isn’t capable of understanding direct language. You’re creating an unnecessary burden, a mental obstacle course that only serves to slow everyone down. For 16 years, I’ve navigated these linguistic minefields, and the only thing I’ve found at the end of them is frustration and missed deadlines.
The Power of Unwavering Clarity
What if, for just one week, we committed to absolute, unwavering clarity?
No buzzwords. No euphemisms. Just direct, honest communication. It would feel uncomfortable at first, like shedding an old skin. We’d stumble, perhaps even offend someone unintentionally, just by being blunt. But the liberation, the sheer speed at which decisions would be made, the immediate uptick in understanding, would be transformative. Imagine the energy freed up, the mental bandwidth no longer spent deciphering emails, but actually working towards solutions. The company I worked for about 6 years ago, they tried a “jargon-free Friday” once. It lasted exactly one Friday. The following Monday, everyone was back to “paradigm shifts” and “value propositions.” It seems old habits, particularly comfortable ones, are hard to break.
Liberation
Speed
Transformation
The Foundation of Trust and Reliability
The degradation of our language reflects a degradation of our trust in each other. It’s easier to be vague than to risk being wrong. Easier to talk around a problem than to confront it head-on. But for how long can an organization truly thrive on such shaky ground? Companies like Masterton Homes, which have built a legacy spanning over 60 years, understand that clear, honest communication isn’t a soft skill; it’s the very foundation of trust and reliability. They’ve built their reputation on delivering what they promise, without needing to ‘circle back’ on the details. Imagine building a home where the architects spoke of ‘synergistic structural alignments’ instead of ‘this beam goes here.’ You’d want a different builder, wouldn’t you?
Communication
Communication
So, the next time you draft an email or lead a meeting, pause. Look at the words you’re about to use. Are they serving to clarify, or to conceal? Are you saying what you mean, or are you hoping others will magically infer it? It’s a small shift, but its impact is profound. It starts with us, each of us, reclaiming our language from the clutches of corporate doublespeak. It’s not about being aggressive; it’s about being precise. It’s about building bridges with words, not walls. What if we finally dared to actually say what we mean, the full 100 percent of the time?